Heritage Support

We help older adults stay independent, connected and safe at home with personalised support, tech help and wellbeing check-ins. Trusted by families nationwide, we make life easier and more secure for your loved ones.

Helping you stay safe, independent and informed.

Companionship

We can call, email or visit you for emotional support and conversation, assist you with starting a new hobby, get you more active and connect you to people in your local area using our network.

Personal assistance

One of our team can help you organise documents and paperwork, manage your digital accounts and teach you to stay safe online. If you're looking to write a memoir, we can help with that too!

Remote Help

Need help booking a holiday, finding a local tradesperson, or getting the best deal on utilities? We offer online shopping support and concierge assistance. Just call or email us and we’ll handle the research for you.

Peace of Mind

Protecting our clients from scams is one of our top priorities. We offer email and call vetting, set up “In Case of Emergency” protocols, and provide a regular check-in service for added safety and peace of mind.

Are you concerned about an older friend or relative living alone or struggling with day-to-day tasks?

With their consent, we can stay in regular contact with your loved one; gently supporting their wellbeing while keeping you updated on any concerns, changes, or support needs. Whether it’s a missed medication reminder, signs of loneliness, or a tech issue they’ve mentioned, you’ll receive thoughtful timely updates; giving you peace of mind whilst respecting their independence.

Let us get you connected

We have a particular passion for helping people safely access the internet and using technology to help stay in touch with friends and family. We ensure that our clients are supported adequately. 

Why Choose us?

We are a small UK-based team and always here when you need us

Experienced & Trusted Professionals

Our team has hands-on experience working with older adults and knows how to support gently, patiently and effectively. We adapt to each client’s pace and preferences.

Personalised Support

We tailor our services to each individual’s needs; whether it’s tech help, social connection, or health reminders. Every interaction is thoughtful, respectful, and focused on improving quality of life.

Promoting Independence, Not Dependence

Our support is designed to empower, not take over. We help clients stay confidently independent while offering just the right level of assistance.

Our clients feel more connected, supported and safer — and their families do too.

Heritage came highly recommended to me by a friend who knew I wanted help with my meals. My companion introduced me to online shopping and to the concept of a ”recipe box.” She has even helped me out at dinner parties.
Eve
"I employed Heritage to check on my father. He looks forward to their calls and emails. They have assisted with accommodating his medical conditions and even convinced him to join a local walking football team!"
Jonathan
My companion set up my internet and got me started with an iPad and Netflix. I call upon Heritage when I get in trouble with my technology!
Liz

Request a Free Consultation

Interested in finding out how we can support you or a loved one? Request a free, no-obligation consultation and let’s chat about the best personalised options for your needs.